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CHAO Sanlitun Beijing

No. 4 Workers' Stadium East Road, Chaoyang District, Beijing 100027 China
Traveler (1960)
Dining (171)
Room & Suite (93)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#16 of 3,503 hotels in Beijing
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.5
The essence of contemporary high-end hospitality. Born as a hotel and matured as a hot spot for modern lifestyle, CHAO connects enthusiasts across to places, products, and possibilities. In the center of the city and the heart of Sanlitun (the most happening scene for fashion, entertainment and nightlife) our property features 180 rooms, two restaurants, a bar, a curated wine cellar, a comprehensive selection of whisky providing exquisite comfortable dinning, 15 000m2 of event spaces, 3000m2 of Art Centre with exhibition rooms, a private cinema, a 2000 books library and an art print studio. We endeavour in the protection of the environment with no single plastic policy, carbon free transportation and in health benefits with plant base dishes, low sugar and salt recipes and a well-equipped gymnasium. We aim to simplify and enhance the life of those who choose us in Beijing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Conference facilities
Banquet room
24-hour security
Electric vehicle charging station
Valet parking
Paid public parking on-site
Wifi
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Taxi service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Great View
Languages Spoken
English, French, Chinese

Location

No. 4 Workers' Stadium East Road, Chaoyang District, Beijing 100027 China
Name/address in local language
CHAO Sanlitun Beijing
1,563Review3Q+A21Room tips
Traveler rating
  • 1,501
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  • 8
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Cyjy wrote a review Dec 2023
Melbourne, Australia19 contributions35 helpful votes
Just finished a 2 night stay here - I can now understand why this hotel is so positively reviewed. Staff are genuinely helpful, patient and solutions oriented. They are clearly empowered to help customers make the most of my stay, My room initially had an issue with heat - with the room not being able to be cooled down. The front desk team was incredibly patient and courteous in helping to find a solution to this. What I really loved about this hotel is its food and beverage offering. Their restaurant...its atmosphere and cooking, transports you to an upscale brasserie in the middle the Marais. Had dinner in the hotel restaurant both nights - everything I tried was fantastic - unpretentious, authentic and full of flavour. The menu is also quite extensive, so it'd be difficult to get bored with the choices during a long stay. Was so impressed by the hotel that I've just booked another stay in a few days' time. One warning though - their deluxe room design may not be to everyone's taste. The closet, toilet and shower/sink are located each in their own enclosed spaces, on opposite ends of the room. For me at least, this wasn't very functional. May want to consider another room type if this is not for you.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Have dinner in the hotel restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 凤 尚, 客户服务/前台 at CHAO Sanlitun Beijing
Responded Dec 21, 2023
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that you have enjoyed your stay. We look forward to continuing hosting you in the future. Kind regards. Athena - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chrystelle D wrote a review Dec 2023
Beijing, China3 contributions
We have been living in Sanlitun for a few months now and went to Chao three times. Each visit was a truly memorable experience, blending luxury, taste, and refinement in a nice and elegant decor. We would particularly like to highlight the service of Benjamin the bartender at the Living room's cocktail bar. He made the best Vesper Martini we ever had and proved great mastery of mixology combined with a high degree of professionalism and amability. The cuisine also has a very nice selection of French dishes, including a truly excellent steak tartare prepared in front of you like in Paris (it really tasted like home) and the waiters are very nice and professional as well. We will definitely be back at Chao in the coming weeks !
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 凤 尚, 客户服务/前台 at CHAO Sanlitun Beijing
Responded Dec 21, 2023
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that you have enjoyed your stay. We look forward to continuing hosting you in the future. Kind regards. Athena - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hansusz wrote a review Oct 2023
Berlin, Germany6 contributions
Each stay was a delight. I enjoyed the fantastic, highly attentive service. Furnishings combine tasteful trendy design with casual comfort. The staff is magnificent and truly charming. Instead of a mile-long breakfast buffet, you'll find a combination of a superb compact and perspicuous buffet setup with a great selection of freshly prepared dishes to order, which covers several breakfast cultures. The bar with delightful life music lets you finish the day as pleasantly as it started. CHAO's location in Sanlitun provides you with an abundance of restaurants, clubs and shopping centers, many of them in walking distance. Book this hotel if you are expecting a joyful stay in Beijing. You will soak in CHAO's atmosphere and maybe contribute to it. If--by the nature of your work, personality or life--you are expecting a hectic, stressful, strenuous stay, please book another hotel.
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Date of stay: August 2023
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I like the rooms with a view to Soho and Taikooli.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 凤 尚, 客户服务/前台 at CHAO Sanlitun Beijing
Responded Oct 5, 2023
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards. Athena - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wael wrote a review Jun 2023
Abu Dhabi, United Arab Emirates3 contributions1 helpful vote
We stayed at Chaos hotel for 3 nights, we had a very pleasant stay. Every thing was just perfect. The room was spacious and the breakfast was really good. The hotel team are so friendly and always helpful very professional helping you with a smile on their face specially Jessica and Timothy. Location is perfect I really recommend Chaos Hotel.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 凤 尚, 客户服务/前台 at CHAO Sanlitun Beijing
Responded Jun 20, 2023
Dear Guest, We thank you for taking the time to share the great experience of your stay with us and look forward to hosting you again in the future. Warm regards, Shirley Ren Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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funt0travelwith wrote a review Apr 2022
Geneva, Switzerland353 contributions89 helpful votes
Second time in within two that I booked CHAO. What an amazing experience! Quaint hotel, the arrival experience with this warm rough wooden floor, small front desk with engaging staff, then you go up the elevator and your journey starts. The room (got the same room twice) was just the right size, small wet area with complimentary honor bar, some snacks, a Nespresso machine and two selections of tea. Then a living room with low couches, leather chair, big screen... a perfect place to unwind, have a glass of wine and watch a movie. The TV Screen can mirror any of your computer, phone or tablets (bluetooth). The bed is very comfortable and the curtains can get your room totally dark. Nice appointed bathroom with everything you need. The breakfast is to die for, very casual ambiance with a very tasteful selection of items as well as a very well thought menu (Western, Chinese, and other). The restaurant and the bar are something you should not miss, not only the cocktails are crafted to perfection, but the food is so tasty and nicely presented. The hotel is class but with a great casualiness to it. Try it you will not be disappointed....even you may be addicted.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Take a bigger room so you can really unwind
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eddy Sun, Guest Services / Front Office at CHAO Sanlitun Beijing
Responded Apr 12, 2022
Dear Guest, We thank you for taking the time to share the fantastic experience of your stay and look forward to hosting you again in the future. Warm regards, Timothy Feng Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TroyLucky777 wrote a review Dec 2020
Victoria, Canada3 contributions4 helpful votes
Loved it and came again. Such a great location and friendly staffs. It was very clean and well supplied with what you needed. The pillows and comforter were great. Speical attention put to prevent covid spread that we felt safe and enjoyed our stay at CHAO. I'll def return in next year. Comfortable stay with all that I needed!
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded Dec 9, 2020
Dear Troy: Thank you for choosing CHAO again for your recent stay. We are delighted to hear that you liked the hotel room and happy to know that our associates left you with a warm impression. It was a pleasure to have you as our guest and I look forward to welcoming you back to CHAO in the near future. Warm Regards Experience Manager Christy Liu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meg wrote a review Dec 2020
Beijing, China6 contributions4 helpful votes
My partner and I did a staycation here for one night. It’s a beautiful hotel, nicely designed, rooms and restaurant/bar are very stylish. Restaurant served delicious food. We stayed in a suite which was really fun, large room with great bath. They are starting to pay attention to sustainability which is great. Temperature was good. Slight noise from road at night but not a massive issue, we were in 16 floor. Breakfast was delicious also!
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded Dec 5, 2020
Dear Copeland: Thank you for choosing CHAO for your recent stay, Your wonderful comments have been shared to all departments and were thrilled to know that you enjoyed your stay with us.You give us the courage to keep improving our quality of servie. Thank you again for your feedback and support and we look forward to welcoming you back to CHAO in the near future. Warm Regards Experience Manager Christy Liu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dr. Wetau Lea wrote a review Nov 2020
2 contributions2 helpful votes
Eddy the person in charge of guest experience and customer services. He is very courtesy as always. He is the most important reason for me to come often here at CHAO. His hospitality is from his deep heart.
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Date of stay: November 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from William Latour, Owner at CHAO Sanlitun Beijing
Responded Nov 11, 2020
Dear Dr. Lea, We thank you for taking the time to share your appreciation of CHAO and opinion about Eddy. We agree with you about him and are always pleased to read when his excellent sense of hospitality is noticed. Warm regards, William William Latour Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seat 2A wrote a review Nov 2020
Melbourne,Australia162 contributions187 helpful votes
Stayed 3 nights at this very modern property in Sanlitun, as a change from my usual hotels in Wangfujing. Sanlitun has a very different vibe, with a wide selection of mainly upscale and fashionable dining, retail and nightlife options. The traffic in Beijing is usually pretty heavy, but especially, it seems, around Sanlitun, where people like to gather for the above-mentioned reasons. Depending on which direction I was coming from, I'd ask taxis/Didi cars to drop me at the large Taikoo Li shopping mall opposite the hotel, to avoid unnecessary and time-consuming turning and waiting at traffic lights. Despite its 20-plus floors, the hotel itself is not immediately obvious from the street, being set back from Workers' Stadium Road down a 2-lane thoroughfare, with a very small area for drop-off/pick-up. The Chao is very unorthodox, in offering vast open spaces at its entry level, a check-in experience at communal-style desks which remove the traditional barrier between staff and guests, and staff who are casually (though neatly) dressed in black pants and sweaters and white sneakers. These first impressions, combined with the very contemporary architecture and decor, cater to a younger audience. I slept very soundly - the rooms are equipped with blackout motorised blinds, cloud-like mattresses and excellent quality bed linen, complemented by free and fast Wi-fi, strong and stable water pressure in the shower. The only concerns were the inadequate sound-proofing - I could hear conversation and also the sound of staff cleaning in neighbouring rooms, while toiletries, supplied in pump dispensers, may pose hygiene issues as they are not tamper-proof. The mini-bar was stocked with a generous array of non-alcoholic beverages and snacks, which was a lovely and thoughtful touch, along with quirky little notes around the room. The bathroom (shower and sink, no bath) is separate from the toilet. As even my standard room ("Studio 50") was very spacious, the room would feel warmer and more inviting with a rug, in my humble opinion, which would provide some warmth and sound insulation. Whilst housekeeping service was adequate, it could have been improved with the added touches provided by luxury hotels, including a loth on which guests' toiletry articles are placed, and clothes folded. I have read some negative comments about the hotel's lighting - yes, it is dim in many areas, but I understand that the intention is to create a certain mood, which I liked. The style of the Chao is not to everyone's tastes, but to me, it was a nice change from traditional luxury hotels. The gym is situated on level 3, equipped with a reasonable selection of Technogym. I believe that the hotel has an outdoor pool, although I did not see it, plus it would be closed during the colder months, presumably. Breakfast at the Dining Room on level 2 consisted of 3 set menus - Western, Asian (Chinese) and Healthy. I opted for the Western on all 3 mornings, which comprised a tray of 9 small cold items (fruit, cold cuts, salad, etc.), a basket of pastries and a choice of 1 hot dish, all of which tasted fresh, flavoursome and well-presented. Staff were generally not very attentive to clear dirty dishes, even though there were so few guests. A buffet counter offered baskets of whole fruit, cereals, juices and assorted jars of dried fruit/nuts. Overall, a very comfortable stay in a central location with friendly staff who tried hard to please, and I would be happy to return on my next visit to Beijing.
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Date of stay: November 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from William Latour, Owner at CHAO Sanlitun Beijing
Responded Nov 11, 2020
Dear Bryan, We sincerely thank you for your extended review and feedback and for the opportunity it gives us to continue improving our quality of service. Your comments have been shared with rest of the team, please rest assure that we will spare no effort to continue addressing the issues you have mentioned. Indeed, we would be delighted to host you again when you will return to Beijing as well as showing you that your satisfaction remains our principal objective. Warm regards, William William Latour Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hei Ming wrote a review Sep 2020
3 contributions2 helpful votes
Outstanding service, especially from Cyrus. Because of Covid-19, we left our belongings and luggage in the hotel for more than six months which they kept very well. Felt lots of support from the whole team. The hotel is very tidy and quiet. Excellent breakfast. Friendly and supportive service from all the staff. Definitely recommend
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Date of stay: September 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded Sep 26, 2020
Dear Guest, Thank you for choosing CHAO for your recent stay. We are delighted to hear that you liked the hotel and happy to know that our associates left you with a warm impression. It was a pleasure to have you as our guest and I look forward to welcoming you back to CHAO in the near future. Warm regards, Experience Manager Christy Liu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$201 - $301 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
City Hotel Beijing
LOCATION
ChinaBeijing
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHAO SANLITUN BEIJING - Prices & Hotel Reviews (China)

Frequently Asked Questions about CHAO Sanlitun Beijing
Which popular attractions are close to CHAO Sanlitun Beijing?
Nearby attractions include Taikoo Li Sanlitun (0.2 miles), Sanlitun Bar Street (0.2 miles), and Red Dog (0.2 miles).
What are some of the property amenities at CHAO Sanlitun Beijing?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at CHAO Sanlitun Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CHAO Sanlitun Beijing?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CHAO Sanlitun Beijing?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to CHAO Sanlitun Beijing?
Conveniently located restaurants include Mosto, MOKA Bros', and Blue Frog (Sanlitun Tai Koo Li).
Are there opportunities to exercise at CHAO Sanlitun Beijing?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does CHAO Sanlitun Beijing have airport transportation?
Yes, CHAO Sanlitun Beijing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at CHAO Sanlitun Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does CHAO Sanlitun Beijing offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at CHAO Sanlitun Beijing?
The staff speaks multiple languages, including English, French, and Chinese.