Rivoli Hotel

3 Sallah A Din Street P.O Box 19599, Jerusalem 9711026 Israel
Traveler (34)
Room & Suite (8)
Dining (2)

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About

3.0
#4 of 6 inns in Jerusalem
Location
4.4
Cleanliness
3.4
Service
3.5
Value
3.6
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Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Hebrew
Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Kids club
Shuttle bus service
Baggage storage
Currency exchange
24-hour front desk
Wifi
Breakfast buffet
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
134Reviews6Q+A25Room tips
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Detailed Reviews
Scott wrote a review May 2014
San Francisco, California5,325 contributions1,384 helpful vote
1.0 of 5 bubbles
I never give 1s. This place is absolutely horrible.

Hot water only 5 hours per day.
Horrible security. Keys left on front desk for anyone to pick up.
While rooms are being cleaned all doors left wide open for hours.
Locked in at night. Front door locked from the inside. Burn to death in a fire.
Overbooked on 1st night. Put me at an even worse place called Capitol Hotel.
Staff sleeps on the couch in the guest TV lounge (only place where internet works).
Power plugs in the room have burn marks.

Hotel is like staying in post-USSR Belarus, North Korea, or Cuba.
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Date of stay: May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveler wrote a review May 2014
London, United Kingdom84 contributions48 helpful votes
2.0 of 5 bubbles
We booked online via Booking.com (excellent service) as we had done all our other hotels through them, the hotel reported that we were noshows, I took this up with Booking.com but am still awaiting resolution. They overcharged us for an extra night on our credit card. Booking.com had to step in to get us a refund.Anyways the location is the only plus here, apart from that its awfully rundown, old frniture not cleaned and only use the bathtub if you want to fall down, it is half a tub and you need to shower at a very awkward angle. Breakfast is the same daily despite local breads and fruits being sold cheap just outside the hotel. Staff is not very friendly at all, always watching TV not bothering with guests, the safe is a joke, as they lock the stuff in there and keep the key! During our stay there was a large group on their way to Saudi Arabia, they had $200 dollars stolen from their room, they were kept waiting ages for the owner to resolve the issue and were very disappointed. It is pricey for what it is, but the convenience is the only plus factor.
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Date of stay: March 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalawanStreet wrote a review Oct 2013
Orange, California9 contributions8 helpful votes
4.0 of 5 bubbles
As I was saying in my review of New Imperial at Jaffa Gate, we were diverted to this Hotel Rivoli in the Arab side by the Damascus Gate for $100 per night for three persons. Not Bad specially including Breakfast. This hotel is Infront of the Jerusalem Police station by the Herod's Gate. SO we really felt very safe. The room is nice, decent and has a very strong AC. The only drawback is there's no elevator, but we're just on the second floor. There's a nice big lounge with WiFI and computer. The Manager of this hotel made the difference because he was very accomodating, helpful and assisted us in our itinerary of the city. He even help us to secure a nice taxi to the Dead Sea and Jericho for 4 hrs back and forth for $200. meaning, the taxi driver took us to the Dead Sea and waited for us till we get done for 2 hrs, and then took us to Jericho, waited for us for 1 hr and then took us back to the hotel. On our flight day back to Budapest, he kept our luggage until 4 pm after our check out at 12pm so we can still ran around the city before our Sherut (shared Van taxi) took us to the TelAviv Airport. This Hotel is in the Arab side with many stores and restaurants lined up after the police station, so there's a lot of places to eat and shop. I will go back to this hotel should I return to Jerusalem.
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
21998neptun wrote a review Oct 2013
London, United Kingdom61 contributions12 helpful votes
3.0 of 5 bubbles
When we first got here I really wanted to start crying!! The room looked like something from the 1930's , very old décor, no mod cons but spacious, clean & everything you really need.

Location is right next to the old city, this is not the new shiny part of Jerusalem but the old arab bit so it's quite noisy & grubby outside. But there's lots of food shops right outside & it's right next to the old town which is where you really want to be.

Breakfast was really good!

Good value for money!
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmr1809 wrote a review Sep 2013
Derby, UK513 contributions684 helpful votes
4.0 of 5 bubbles
When we arrived at this hotel I felt as though we'd made a big mistake coming here! We were on a group tour and arrived early on our own and had dragged our bags through the streets of Jerusalem to arrive in the dirty crowded streets of the Arab quarter. The hotel doesn't look much from the outside and first impressions on the inside aren't that good either - shabby carpets in the bedroom and the strangest bath/shower arrangement I've seen. Thanks to fellow TA reviewers we remembered to ask for a quiet room at the back and are glad we did as some of our fellow tour group got rooms at the front which were noisy. We stayed for 4 nights and the place grew on us. The staff are very friendly and Hassan, the manager (or he may be the owner) is very helpful, dedicated and friendly. Breakfast was OK with a reasonable choice (although after 4 nights I was ready for a change). Some early TA reviews said that the hotel doesn't have air conditioning, but new units have now been installed in every room.
Best feature of the hotel is the location which is 200m from Herod's Gate providing easy access to the old city. For those wanting a place of quiet contemplation its also close to the Garden Tomb. I see rooms can be had for about £50 a night which represents outstanding value, and the price and location are the reasons I gave the Rivoli 4 stars
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heena M wrote a review Sep 2013
Leeds40 contributions41 helpful votes
4.0 of 5 bubbles
The professional photos on trip advisor are exactly how the hotel is. Its very clean hotel and located just outside the herods gate (i think!) - one of the main gates to old city and al aqsa. In the old city is where markets and food places are located. The hotel is opposite to the police station and approximately 10 minutes walk to al aqsa.

the hotel staff were accommodating and friendly - asking us whether we prefer the quiet side or noisy side (quiet side = next to the graveyeard, and noisy side = opposite police station). the noisy side was really not that bad at all, we managed to sleep fine.

during ramadan the street was really busy and lively with street vendors and stall holders on salah eddin street. salah eddin st is also where the currency exchangers were which was handy for us.

The rooms were nicely sized and bathrooms were good size too with toiletries provided and stocked up accordingly.

Only complaint is about the taxi driver who the hotel introduced us to to take us around - he was a scammer. other than that, no issues whatsoever with the hotel itself. would definitely stay here again.
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Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LondonTravelbug1977 wrote a review Jul 2013
London125 contributions95 helpful votes
4.0 of 5 bubbles
Stayed here after moving from another hotel & was very impressed overall.
The rooms were quiet (even with a busy street below), the rooms were clean and comfortable.
Breakfast was extensive and adequate.
Location is very close to Damascas Gate (8 minute walk).
Good value hotel right near Old City!
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Date of stay: July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica T wrote a review May 2013
Calgary, AB19 contributions9 helpful votes
1.0 of 5 bubbles
I booked this hotel through Agoda for $65 one night. When I arrived, the man at the front desk demanded my credit card " just in case" and then charged me again for the hotel room. Im now going through Agoda to get my money back. The bath tub is extremely small and is awkward to shower in and I'm not a big person. The neighborhood is not good and not busy. 5 men followed me back to my hotel during the day and it took a long time for me to find another tourist or someone safe to walk outside on my way to the airport. I left my luggage in their unlocked luggage room and when i got to my hotel, there was no one at the front desk for 10 minutes, so i walked into the luggage room and took my bag (while standing uncomfortably while the men outside were staring at me through the window). Not very secure. Breakfast is okay, but don't eat the cornflakes. They sit on the table open to air all day and night and i saw the staff picking up the dropped cornflakes off of the table and putting it back into the bowl.
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Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maria r wrote a review Sep 2012
Houston, Texas1 contribution2 helpful votes
5.0 of 5 bubbles
The location was perfect! This was a great choice for us since we were on a small budget, and didn't wanna pay a lot on taxis. Personnel was very attentive to their guests and went out of their way to make sure guests were properly taken care of.

Satisfied Mexican guests!
Mario & Maria!
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Date of stay: August 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Densi L wrote a review Dec 2011
Jerusalem, Israel1 contribution2 helpful votes
1.0 of 5 bubbles
It is the worst experience ever... Never stay here unless you like unheated rooms, cold water and a TV sat which is just a piece of old furniture... Do mind this and other comments (which I unfortunately did not do) and stay away from this s**hole!
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Date of stay: December 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet P wrote a tip Jun 2023
Liphook, United Kingdom11 contributions
5.0 of 5 bubbles
"Sadly no parking at hotel and road outside is quite busy but noise not too bad. A good variety of shops adjacent with ATMs available close b"
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Roddie8 wrote a tip Apr 2022
Winchester, United Kingdom30 contributions17 helpful votes
1.0 of 5 bubbles
"Rooms facing the main street very noisy at night - but may just be in Ramadan"
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edward k wrote a tip Apr 2019
Adelaide, Australia9 contributions2 helpful votes
5.0 of 5 bubbles
"Accessible to old city"
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javron53250 wrote a tip Dec 2016
Littlehampton, United Kingdom7 contributions2 helpful votes
3.0 of 5 bubbles
"Back quieter"
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ziyaadn wrote a tip Jul 2016
Johannesburg, South Africa
3.0 of 5 bubbles
"Decent but room service or rather cleaning of rooms are not daily"
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Not the right property for you?
There are more places to choose from in the Jerusalem area.
PRICE RANGE
$83 - $98 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalemDown Town East Jerusalem
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RIVOLI HOTEL - Prices & Inn Reviews (Jerusalem, Israel)