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Golden Silk Boutique Hotel

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Traveler (394)
360
Panoramas (6)
Room & Suite (380)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 16 boutique hotels in Hanoi
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.3
Rising over the heart of Hanoi's central old quarter and famous Silk Road, with a 3-minute walk to HoanKiem Lake, Water Puppet Theatre, St Josephs Cathedral, Night Market, Hanoi Post Office, Trang Tien Plaza shopping center etc.. The luxury and impressive designed Golden Silk Boutique Hotel features stunning views and gracious style – a remarkable luxury experience, even by Western standards with graceful Asian style. Especially, the front view rooms of the hotel with balconies, captivating vistas of Hanoi’s old quarter.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Karaoke
Airport transportation
Conference facilities
Banquet room
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Rooftop bar
Taxi service
Photo copier / fax In business center
Body wrap
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Vietnamese
4.5
4.5 of 5 bubbles1,271 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in Hanoi's Old Quarter, Golden Silk Boutique Hotel is praised for its prime location, making it a favorite among travelers looking to explore the city's attractions. Guests commend the warm, helpful staff, frequently highlighting their professionalism and the inviting atmosphere they create. Although the rooms are celebrated for their cleanliness and comfort, some visitors suggest they are on the smaller side and in need of modernization, particularly due to the lack of windows. The hotel's amenities, including the popular bar service, add value to the stay, while the pricing is generally considered reasonable.
Location
Central
Atmosphere
Inviting
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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1,271Review14Q+A100Room tips
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Leveric N wrote a review Jan 2020
Manila, Philippines767 contributions109 helpful votes
One of the many boutique hotels in Hanoi, Golden Silk is located in the old quarters which is an ideal location. Staff are very friendly, the breakfast buffet is good. The internet connection is bad and the bathtub drainage isnt designed well. Nice but could be better.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Jan 16, 2020
Dear Levericn, Thanks you for spending time to review us on TRIPADVISOR. We do appreciate your both negative & positive feedback as it is the best way for us to improve ourself. We hope to have chance to serve you again with much better service. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mevin Philip wrote a review Jan 2020
Sydney, Australia4 contributions8 helpful votes
Pretty nice hotel, overall great service with avg rooftop bar. Rooms were quite good had a minor issue with bathroom cleanliness, manager was sent to sort our concern which could not be fixed unfortunately. Other than that location is perfect, good food / buffet breakfast and customer service.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Jan 16, 2020
Dear Reviewed by MVP_0111, Thank you for spending time to review us on TRIPADVISOR. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Howard S wrote a review Jan 2020
Glencoe, Illinois2 contributions2 helpful votes
The hotel is located in a fabulous area of Hanoi. The hotel breakfast has a nice variety of different foods including omelets made to order. The coffee needs attention. The rooms are very clean and comfortable. The staff went out of their way to be helpful. I would stay here again and would recommend this hotel to everyone.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Jan 15, 2020
Dear HowardS1432, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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881Helen wrote a review Dec 2019
Uckfield, United Kingdom12 contributions24 helpful votes
We didn’t stay at this hotel but we did visit for a cocktail in the roof top bar. Baky the bartender looked after us and made us very welcome. He made us great cocktails and spent time chatting to us. It was a bit too windy to sit outside but you can get a good view of the lights of Hanoi and inside was comfortable too.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emily C, Tổng giám đốc at Golden Silk Boutique Hotel
Responded Dec 25, 2019
Dear 881Helen, Thanks you for spending time to write review about our Rooftop bar. I very glad to hear that you enjoyed your time at the bar & we hope to welcome you back. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mia O wrote a review Dec 2019
Daylesford, Australia2 contributions8 helpful votes
We had a lovely stay at the Golden Silk Boutique hotel. The rooms are clean, the staff friendly and the location is perfect. Receptionist Tracy is a delight and very helpful. We will definitely stay here again, if we find ourselves back in Hanoi! :)
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear Miao148, Thanks you for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to welcoming you back. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mae wrote a review Dec 2019
1 contribution5 helpful votes
The staffs are nice and accompdating :) The room also haa its homey feeling! It is clean and comfortable to stay in! The balcony has an urban view. The bathroom composes of a bathtub and essentials. Overall stay is satisfactory. Legit 👌
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear Maeaguila, Thanks you for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to welcoming you back. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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familyb5 wrote a review Dec 2019
Lancaster District, United Kingdom334 contributions203 helpful votes
Stayed in a deluxe room booked by our tour operator. Probably the worst hotel of our 3 week trip though we acknowledge prices higher in cities. well located for sights though. Room had very limited space/storage. Small window which was not a problem. Shower over bath badly designed so everywhere got wet if used. Only given one thin small bath towel each(no hand towel). Hot drink facilities and minibar in room. Breakfast busy so a long wait for eggs cooked to order and staff struggled to keep things filled up. They served you a small cup of coffee but getting a refill was usually difficult as staff so busy.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear Familyb5, Thank for spending time to review our services & facilities. We do appriciate both negative & positive feedbacks from customers as they help us maintain & improve our services. We hope to have another chance to provide you our much more better services. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda F wrote a review Dec 2019
5 contributions20 helpful votes
Bar tender Baky provided excellent service during our stay in the hotel and at the rooftop bar. His recommendations on local foods and tourist destinations greatly influenced our holiday. Our food and drinks were all delicious and we were very impressed with the set up of the roof top bar. Thankyou Baky 😊
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear G7862VPlindaf, Thanks you for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to welcoming you back. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heidi wrote a review Dec 2019
2 contributions9 helpful votes
Service Perfect and the staff mr. Baky Bartenser so Polite and helpful the Food and drinks are also very Good. The Roms are also clean and sleeping Google breakfast also Good I Hope come back Herr again. I can recommande ist warmly
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear 00491705226426, Thanks you for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to welcoming you back. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SydneyTravelalot wrote a review Dec 2019
Sydney, Australia167 contributions112 helpful votes
This hotel is in a great location in the old town, provided one is confident walking on the super busy streets of this neighbourhood. The rooms are okay, but some power outlets don’t work and that can be an issue. some have no windows ( deluxe rooms) they are quieter ( less street noise). Wifi is reliable.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Dec 24, 2019
Dear SydneyTravelalot, Thanks you for sharing experience about your recent stay at Golden Silk hotel. I do appreciate for your positive vision about the room without view & thank you again for choosing to stay with us. We look forward to welcoming you back. Kind regards, Emily Chu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
$42 - $78 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GOLDEN SILK BOUTIQUE HOTEL $42 ($̶1̶1̶4̶) - Prices & Reviews - Hanoi, Vietnam