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The St. Regis Aspen Resort

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Traveler (746)
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Panoramas (6)
Room & Suite (376)

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About

#9 of 21 hotels in Aspen
Location
4.9
Cleanliness
4.7
Service
4.4
Value
3.9
GreenLeaders GreenPartner
Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. From our hotel's enviable vantage point, guests can enjoy world-class skiing or stroll to historic Aspen, where luxury boutiques and charming restaurants beckon. Remède Spa, our award-winning wellness destination, is renowned as one of the world's premier hotel spas, while our heated outdoor pool and hot tubs overlook stunning Aspen Mountain.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Babysitting
Valet parking
Paid private parking nearby
Wifi
Paid wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Patio
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Concierge
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles1,302 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, The St. Regis Aspen Resort is celebrated for its inviting atmosphere, featuring warm lobby fireplaces and sophisticated decor. Guests rave about the upscale amenities, including a renowned spa and unique sabering ceremony, although some find the rooms a bit cramped and the costs steep. While the service is generally praised for its professionalism, there have been occasional reports of inconsistency. Cleanliness is a strong point, with most travelers finding the hotel pristine. However, there are concerns that the overall value may not justify the expenses.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Top-notch
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TXattorney wrote a review Mar 17
Dallas, Texas37 contributions107 helpful votes
First, the positives. The property is beautiful and in a great location. The rooms are recently redone. The gym is well equipped. The food is very good, especially the breakfast buffet. Now the bad. We checked into a suite that was located immediately above a club called the Snow Globe (imagine bumping club music directly under your window for hours on end). I visited the front desk and asked to switch, even showing a video from my phone with the loud music. The manager - Ross - first asked me if I wanted access to the club (I'm 47 with three children). I literally laughed in his face, then said I wanted to be as far away as possible. He graciously agreed to move us. The next day, the butlers moved our room while we were skiing. They seemed to do a good job, but we noticed two blankets were missing - a large bed blanket and a baby blanket (beloved to one of my children), both from home. For the next 5 days of our stay, we visited the front desk 2-3 times daily asking about the status of the missing blankets. I gave my phone number probably 9-10 times. ABSOLUTE SILENCE and IGNORING of the status. NO ONE EVER CALLED BACK. I had Ross's mobile number and he stopped responding altogether the first day. I really don't care if they had just said they lost it the first day - but we could never even get a response or acknowledgement. The large blanket showed up the third day and we asked again to look in the same place for the baby blanket - no one took initiative until Mark checked with the butlers the last day of our stay. TO THIS DAY, we have no answer on the baby blanket - is it missing? is it found? Our stay exceeded $20,000...whether it was $2,000 or $20,000, good service would include providing a simple answer. The general manager, Olivier, was kind and polite when contacted on the last day, but provided no answers or solutions. Extremely, extremely disappointing.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Departure214803 wrote a review Mar 16
1 contribution
First I’d like to say we have been coming to the St. Regis Aspen as members of the residence club for about 20 years. In the past few years, it has gone from a luxurious, upscale experience perfect for families wanting a perfect ski holiday. It used to be a place that catered to small children and families. Now with the addition of the Snow Lodge, it only caters to the insufferable self indulgent influencer type. No longer are we roasting marshmallows in the courtyard with our kids for apres; we are now having to navigate through a throng of obnoxious, drunk and self important individuals to even access our room in the residence club. The hosts and snow lodge security accost anyone walking by as if they don’t have the right to be there. So then once you have shown your credentials to security and run the gauntlet of drunk influencer wannabes with daddy’s money, you get to your room where you should have a reasonable expectation of peace, you are still being assaulted by this god awful club. With our windows closed but overlooking the party in the courtyard, it’s as loud as if we are actually outside in the thick of it. There’s no escaping the thudding EDM bass. This typically runs 3:00-8:00pm. And you know what? Honestly we love a good party! If this were a once a week occurrence we could live with it. But it’s frequently three to four times per week. And then after the big party, they move everyone to the other outdoor tent which you can STILL hear in your room on the fifth floor. It’s ridiculous. Want to just grab a drink at the bar for apres? Also forget that. It’s PACKED with non-hotel guests, spillover from the snow lodge disaster. It’s really just turned into something completely different from what the St. Regis properties around the world are known for. Now it’s closer to just an overpriced W hotel. Maybe one day the management will put their own well-paying guests over getting hashtag’s in some dingdong’s insta post.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Don’t bring small children; the antics from the Snow Lodge clientele is inappropriate.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RICNewYork wrote a review Mar 5
New York24 contributions30 helpful votes
This hotel has seen better days for sure. We paid $1,850 per night for a normal room, when the service we received was more in line with a $400 a night hotel. I would be generous if I say the service is at par with a standard Marriott Hotel. First, the check in was unfriendly and impersonal. One of the two elevators did not work during our entire 4 day stay. The elevator hallway on our floor was messy because of this.... sloppy work area. I showed up to breakfast my first morning there and just wanted a grannola a la carte. They told me a la carte was not possible anymore because I was late, and that I would have to order from the Buffet, which I refused given there was still 30 minutes left until breakfast closing time. Food was mediocre. The lobby bar staff was not very attentive. For a supposed luxury ski resort, the ski valet did not have my skis available on the rack in the mornings. When I asked for them, I was directed to go to the ski rental shop where they were stored. Nobody helped. The pool area was messy with dirty towels and empty bottles laying around for hours.... Nobody in sight to pick anything up and there was no service. YOu would think a pool at a hotel of this caliber would have some service available. On our last day, I called 3 times for the bellboy to come get the luggage... they never came. 25 Minutes later I decided to just do it myself on to trips down the elevator. I checked out and went to lunch and when it was time to go to the airport, I came back to pick up my luggage. It took them another 20 minutes to retrieve my luggage They were clueless and unapologetic. I wrote to the manager to complain... they wrote back 3 days later and offered some Marriott points as an apology. Something I never got. I figured that was going to be the case based on how poorly things are running. It seems Marriott is staffing the hotel with trainees that mean well but are not at par with the demands of the hote. Such a shame that a beautiful property like this can deteriorate the way it is. Never again... I felt ripped off and like I had thrown away my money. Hotels in this price range should not be able to get away with it. But I guess the St Regis Aspen thinks it can. Save yourself a bad stay and go to the competing properties in Aspen which do offer trully exceptional service. I have stayed in all of them and have never had a complaint.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded 1 week ago
Dear RICNewYork, Thank you for evaluating your stay at our resort. We are devoted to providing exemplary service when it comes to assisting our guests, and it sounds like these high standards got overlooked. Your concerns have been escalated to the appropriate members of our team, and we have taken proper action to ensure they focus on providing impeccable hospitality to our guests. It is also disappointing to learn about your dissatisfying breakfast experience and the issues you mentioned with our elevators. We have relayed your remarks to our maintenance staff to make the necessary adjustments. Furthermore, we are sorry to hear you have not received what was promised. We will share your message appropriately as we are committed to enhancing our services on all levels. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manny R wrote a review Feb 2024
Naples, Florida6 contributions3 helpful votes
Our breakfast experience at the Velvet Buck in the St Regis was nothing short of exceptional. Omar and Jose, our hosts, demonstrated unparalleled professionalism and warmth, creating an atmosphere that exceeded expectations. Their dedication to ensuring a delightful breakfast made us feel not just like guests, but valued members of the St Regis family. With their affable personalities and commitment to service, Omar and Jose have undoubtedly secured us as lifelong St Regis enthusiasts. Highly recommend for a breakfast experience that goes beyond the ordinary. Special recognition is due to Gerson, the manager of the Velvet Buck at St Regis Aspen. Over the years, Gerson has consistently made us feel like cherished members of the St Regis family. His leadership shines through in the best-in-class team he oversees. Congratulations to Gerson for his commitment to creating an unforgettable experience for guests. His genuine hospitality and dedication contribute significantly to the hotel's warm and welcoming atmosphere. Here's to Gerson and the entire team for making our stays at St Regis truly extraordinary.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded 4 weeks ago
Dear Manny R, First and foremost, we appreciate your loyalty to our resort, and we were glad to welcome you to The St. Regis Aspen Resort once again. We seek to provide a distinctive, quality dining experience to every guest at our restaurant, Velvet Buck; therefore, we are thrilled to know that our meaningful and extraordinary hospitality continues to make a positive impact on your stay. It will be an honor to share your gracious remarks with Omar, Jose, and Gerson. We will keep working diligently to keep your business for many years to come; we look forward to your next visit. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fearless33841260557 wrote a review Feb 2024
1 contribution
Unfortunately we had all kinds of issues from luggage put in wrong room to no coffee. We must of spoke to 20 people and the language barrier made it very difficult and quite frustrating to so even simple things. That said as an Ambassador we love Marriott and the experience was specific to this property.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don’t say here until better service and management
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded 5 weeks ago
Dear Fearless33841260557, First of all, we appreciate you being a valued Marriott Bonvoy Ambassador Elite member, and we were glad to welcome you to our resort. Having said that, we sincerely apologize for not meeting your expectations and that we missed several significant opportunities to show you our commitment to service excellence. We have shared your comments with the appropriate individuals, and we will take suitable action to prevent these issues from happening again. We are grateful for your patience and hope you will give us another chance to show you our devotion to authentic and warm hospitality. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Isobel C wrote a review Feb 2024
Worldwide1 contribution
Maxwell Levy who works at the concierge, made our experience really enjoyable. He was super helpful in making reservations and recommending amazing restaurants. Super accommodating and friendly. We had the best stay at the St. Regis!!!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Feb 12, 2024
Dear isobelc395, Thank you for the kind comments regarding your stay at The St. Regis Aspen Resort. It is a pleasure knowing you enjoyed the exceptional service provided by Maxwell, and we will be sure to pass along your warm compliments to him. We appreciate you taking the time to share your experience, and we look forward to seeing you again. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Solcito63 wrote a review Feb 2024
Miami Beach, Florida199 contributions116 helpful votes
+1
Splendid hotel, spacious and warm. Excellent attention not only from the front desk employees but also the various restaurants within the hotel. All the spaces in the lobby have a fireplace, providing warmth and peace. The complimentary chocolate drink, champagne, and smores are a treats to the quality of service. The exterior of the hotel exudes elegance and style. The rooms are impeccable with a unique view of the mountains. Special mention goes to the young individuals participating in the Work and Travel program who work in the restaurants for their friendliness and excellent service, including Federico (private dining), Tomaz (server), Marcelo (server), Sofia and Bruenalla (breakfast), and Milagros (server). Also, to the young individuals at the lobby entrance who are always attentive and willing to help with a unique smile and kindness. Also to the shutlle drivers. Congratulations to everyone, and hopefully, we can return to a truly excellent and unique hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Feb 4, 2024
Dear Solcito63, Thank you for your inspiring review of The St. Regis Aspen Resort. It is great to know you loved our elegant property with an inviting lobby and your gorgeously appointed room featuring scenic mountain views. Our associates work hard to provide impeccable service and timely responses to our guests' needs, and we will enjoy sharing your gracious remarks with them, especially Federico, Tomaz, Marcelo, Sofia, Bruenalla, and Milagros. We appreciate your business and look forward to welcoming you back soon. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William W wrote a review Jan 2024
7 contributions4 helpful votes
So far, this stay has not met our expectations of The St. Regis Aspen... 1/19/2024 — Friday • This is my 27th time here, though not every time to this hotel. Typical stay is five or six nights, usually six, so we do consider ourselves regulars. • Although we checked in at almost 3 AM on our first night, they were very clear that if we didn't show up they were going to charge our credit card about $1700 PLUS TAX for one night of missed stay, so we did something kind of stupid, which was to rent a car and drive over Vail Pass, the Eisenhower Tunnel, and Glenwood Canyon — which was treacherous and stressful, and took just under seven hours from Denver international airport. • And of course, you-know-who had to listen to a barrage of comments about my bad judgment. • In the end though, I was complimented with doing a safe and competent drive, although my body is stiff and I don't feel great. • That first night (1/17/24), even though the thermostat was set at 71°, heat just kept pumping out and it was 81°F in our room, very uncomfortable, so we asked for some repair...maintenance guys spent a couple of hours in our room with us yesterday and this morning when we got up it was 53°F in here and so cold that I had to turn on the shower and the bathtub hot water just to get a little heat into the room which promptly steamed up everything as one might imagine. Basically we went from heat that doesn't shut off to air-conditioning that doesn't shut off. • There also was an incessant chirping coming through the wall from the next room, 515, and it apparently was a smoke detector but constant chirping and not just every minute or so like happens at home when a battery is dead. • Our other complaint revolves around the newly imagined spa, because we are used to spending about 20 minutes just going into the Jacuzzi for 10 minutes and into the sauna for 10 minutes as a complimentary benefit, given our titanium elite status with Bonvoy and our previous Platinum status with Starwood. And we only do that maybe three of the six nights we stay. However, they will not accommodate our request and instead want to charge us $90 each to sit in a Jacuzzi for 10 minutes. And, there is a 22% mandatory gratuity on top of that. This is not well run! I think a lot of the problem is that they consider that a "day-pass", and 20 minutes does not constitute a day. • Also, the Saint Regis BUTLER at the airport needs to be empowered to herself go check the storage areas with the airlines, since there's no point in standing in line with a zillion other people to file a baggage complaint when the suitcase is right there behind a closed door. • Finally, one of the elevators is out and they have been working on it and were not able to fix it yesterday and people are definitely complaining. • On the flipside, prior to arrival we had multiple messages from the concierge and also to advise us about Butler service, and it seems to me that they've done a really good job of drumming up some excitement about a visit but the execution is problematic. • Also on the plus side, we are planning to ski today at Ajax and are looking forward to a nice dinner tonight at Cache Cache Restaurant... #StRegisResortAspen #StRegisAspen #StRegisFail
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Everyone knows the Aspen airport is a mess, but the Saint Regis Butler can be overwhelmed with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Jan 20, 2024
Dear D242LSwilliamw, As a loyal member of the Marriott Bonvoy Program, we value your loyalty to our brand, and we are glad to welcome you to our resort. Having said that, we are sincerely sorry for not meeting your expectations and for the issues you had with keeping your room to a comfortable temperature. Furthermore, we apologize for your disappointing spa experience and for the difficulties you had with one of our elevators. Your concerns will be relayed to the appropriate individuals to take proper action and address them in keeping with our commitment to providing flawless accommodations and facilities to our guests. We also appreciate you sharing your remarks regarding the smoke detector and will look into this further. We are grateful for your patience and all of the feedback that helps us improve. We wish you all the best. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexander E wrote a review Jan 2024
2 contributions
Another Excellent stay. I visited a year ago and it was just amazing as the last time. Front desk and restaurant staff provided wonderful service. Ran into Butler Daniel again and he was just as helpful again this year. Blammy was also a big help.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Jan 11, 2024
Dear ave1006, Thank you for choosing The St. Regis Aspen Resort for your recent visit to our beautiful city. We are thrilled to hear about the exceptional service you received from our associates and how they exceeded your expectations. We are dedicated to providing a meaningful and seamless stay for all of our guests, and we thank you for your kind compliments mentioning Daniel and Blammy. We will enjoy sharing your comments with them. It was our pleasure to serve you again, and we look forward to your return. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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atethelma wrote a review Jan 2024
3 contributions1 helpful vote
Beautiful resort with the best snow mountain views and neighborhood! We had a room upgrade to a cozy suite! The servers at Velvet Buck, Orly, Trina and Jellea are the best! Very attentive to our needs plus the breakfast menu is delicious & delectable! Leslie, one of the hotel’s hostesses was very courteous and attentive to our needs too! Best staff all around me and my family would go back in the summer!
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: There could be issues flying out from Aspen in the winter we had to drive to Denver airport to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Jan 9, 2024
Dear atethelma, Thank you for taking the time to share your warm feedback regarding your stay at The St. Regis Aspen Resort. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your experience extraordinary. We will relay your gracious remarks to our team, especially Orly, Trina, Jellea, and Leslie. We are also happy to know you loved our inviting property and breathtaking views, as well as the scrumptious breakfast we serve. We appreciate your business and look forward to your next visit. Sincerely, H. Steenge-Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$779 - $2,227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis aspen resort hotel aspen, st regis aspen, st regis resort aspen
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
179
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE ST. REGIS ASPEN RESORT - Updated 2024 Prices & Hotel Reviews (CO)

Frequently Asked Questions about The St. Regis Aspen Resort
Which popular attractions are close to The St. Regis Aspen Resort?
Nearby attractions include Independence Pass (0.1 miles), Wheeler Opera House (0.2 miles), and Belly Up (0.1 miles).
What are some of the property amenities at The St. Regis Aspen Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Aspen Resort?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at The St. Regis Aspen Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Aspen Resort?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The St. Regis Aspen Resort?
Conveniently located restaurants include The White House Tavern, Meat & Cheese, and Paradise Bakery & Cafe.
Are there opportunities to exercise at The St. Regis Aspen Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The St. Regis Aspen Resort located near the city center?
Yes, it is 0.3 miles away from the center of Aspen.
Are any cleaning services offered at The St. Regis Aspen Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Aspen Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Aspen Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.