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Metropole Hotel Interlaken

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Traveler (337)
360
Panoramas (23)
Room & Suite (262)
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About

#13 of 41 hotels in Interlaken
Location
4.7
Cleanliness
4.3
Service
4.2
Value
3.8
Travelers' Choice
The Hotel Metropole is located in the Bernese Oberland, surrounded by beautiful mountain landscape. It is towering majestically above the rooftops of Interlaken.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Desk
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, French, German, Italian and 1 more
4.0
4.0 of 5 bubbles973 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Metropole Hotel Interlaken delights guests with its prime location in the city center, offering stunning views and convenient access to attractions. The hotel's cleanliness and friendly staff receive positive remarks, with special mention of the tidy, refurbished rooms and new bathrooms. However, opinions on value and room quality are mixed; some find the hotel's lack of modern amenities, such as in-room kettles and air conditioning, does not justify the cost, and room experiences vary from spacious and clean to dated. Amenities like the 24/7 tea/coffee service and fitness center are appreciated, yet the atmosphere is described as a blend of modern and outdated elements.
Location
Central
Atmosphere
Eclectic
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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973Reviews11Q+A100Room tips
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carlos23nyc wrote a review Feb 2024
Charlotte, North Carolina4 contributions
The staff was very friendly and helpful any time we needed them. The thing that stands out was the beautiful views from our room. The location was also very convenient to everything. We also had dinner at the restaurant in the rooftop and it was great and of course the wonderful views.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vivek v wrote a review Feb 2024
Bengaluru, India6 contributions4 helpful votes
Excellent rooms, friendly staffs and good breakfast. View from room balcony is awesome. Staff at breakfast restaurant were very friendly. Good foods options. 500 Meters from Interlaken West train station. Indian restaurants nearby.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded 2 weeks ago
Dera guest, Thank you so much for your very positive review. How glad to hear that you enjoyed the views and breakfast and could benefit from the central location of the hotel. We will gladly welcome you again in the future. Best wishes, Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike G wrote a review Feb 2024
Wettingen, Switzerland46 contributions4 helpful votes
From the outside, this looks like an ugly 1970s office block. Inside though, this is a great hotel. Rooms are modern but small - after having a shower, I had to leave the bathroom to have enough space to dry myself (!!) The balconies look over the mountains... really beautiful. Breakfast is crazy expensive, 25 CHF per person, but there's a free coffee machine on the 1st floor and a Coop Pronto across the road. We weren't the only ones bringing food into the hotel for breakfast..! There's also a really nice, large gym on the 1st floor. The location is perfect, halfway between Interlaken Ost and West, so easy to walk to the train station. The room prices are good at the weekend, but double during the week... There are bars, restaurants and shops on your doorstep. Overall, an amazing hotel, brilliantly friendly reception staff, and highly recommended.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded 2 weeks ago
Dear Mike, Thank you very much for taking the time to leave us your feedback! We appreciate your kind words concerning our rooms, the view and the great location our hotel has to offer, and are glad to hear that you enjoyed your stay here thanks to that. We gladly take into account your feedback about the breakfast. All the best, Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pierre M wrote a review Feb 2024
1 contribution
Nice location hotel but the reception is incapable to print your invoice incase you booked in Expedia or booking (they’re excuse because we pay commission), Reception is unkind specially the gentlemen at night with the glasses, (there is a way to talk to the client, we don’t work at hotel your hotel so I’m not interested about your commision system!! And they’re carpet in the room smell bad!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Reception is not so nice so if your in business travel not recommendable at all
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded 4 weeks ago
Dear Pierre, Thank you very much for taking the time to leave us your feedback. We are sorry to hear that the reception did not assist you with printing your documents. All guests have access to our business corner in the terrazzo area where they can print for free. If that doesn't work, the reception would usually be there to assist you. We will make sure, this won't happen in the future. We are also sorry about the bad experience you had with our night staff. We have noted your feedback and will look into it. Thanks again for your comment and we hope that you still enjoyed your stay in Interlaken. Best regards, Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lonesome_Road99 wrote a review Jan 2024
Al Hofuf, Saudi Arabia1 contribution
Overall it was good but I did not like that I could not have my own water heater until I sign some papers! Bathroom does not lock for some reason 🤷🏻‍♂️. Other than that the location was great and the staff were friends
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded Feb 7, 2024
Dear guest, Thank you for your much appreciated feedback. We have decided not to equip our rooms with boilers, as some guests have used them to cook instant pasta or other inappropriate drinks/dishes in them. Therefore, they are only available upon request at our reception. The bathrooms cannot be locked for safety reasons, which is the case in many hotels. We are glad to hear that you enjoyed your stay with us despite these small comments from your part and would gladly welcome you again in the future. Best regards, Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edgewood48 wrote a review Jan 2024
Llangollen, United Kingdom336 contributions338 helpful votes
Externally this hotel is so ugly but ideally located between the two.railway stations and at the centre of the town near all amenities. Some of the rooms are big, some are small. Some rooms are in the 1970's, others have been updated. Rooftop terrace is lovely. All staff were extremely friendly and so helpful. Breakfast were excellent. Plenty to eat and a good selection. The manager is fully involved in this establishment, going out of his way to help and acknowledge all guests. Housekeeping staff went out of their way to be helpful. Bar staff were also customer orientated. Now to explain my confusing title. On New Year's Eve we had the most wonderful evening. There was good live music and a buffet meal to die for. In fact it was the best buffet meal I had ever experienced. My thanks to the chefs and waiting on staff. Absolutely superb. Unfortunately, the next evening the meal in the restaurant was probably the worse meal experience. The beef was so salty it was inedible. Most of us left it and no questions as to why from waiting on staff. Summing up, we did enjoy this hotel and would still recommend it.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded Jan 25, 2024
Dear guest, Thank you very much for taking the time to leave us such an extensive feedback and for all your kind words about our staff. We are so glad to hear that you had a good time here and that you especially enjoyed spending New Year's Eve with us. What a great compliment that you had the best buffet meal that day! However, we are sorry to hear about your negative experience in our restaurant the night after. Of course, we endeaver to offer the best possible experience to all of our guests. Therefore, we gladly take into account your comment and will look into it. Thanks again and we hope to see you again in the future, Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sundaycafe wrote a review Jan 2024
Taichung, Taiwan1 contribution
Excellent downtown location with great mountain view Year-end Dinner with free soft drink would be perfect. Walking distance to Interlaken West Station. Price on Dec 30-Jan.1 were not cheap, rest are all great.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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fmarin987111 wrote a review Dec 2023
Milan, Italy1 contribution
A good place to go. Staff very kind. Panoramic rooms. We have been there on holidays and to visit the city. Is in the centre and near the west and ost station. A few noise occurred for works at the 7nd e 8nd floor. I ll came back.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded Jan 2, 2024
Dear guest Thank you very much for your positive feedback about your stay in out hotel! We are glad to hear that you enjoyed your time here. We are glad to hear that the noise from the 7th and 8th floor was minimal during your stay. We try to organise our renovations in a way that disturbs out guests the least possible. Of course, we'd be more than happy to welcome you again soon, when you come back to Interlaken. Best regards Your Hotel Metropole Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aashni wrote a review Nov 2023
2 contributions
Perfect Stay in Interlaken with the best location and amazing service! all the staff was helpful and the hotel and rooms were absolutely clean and comfortable! This hotel is a 5* in every way! Good going guys!
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Review collected in partnership with this hotel
Date of stay: November 2023
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco von Euw, General Manager at Metropole Hotel Interlaken
Responded Jan 2, 2024
Dear Aashni, Thank you for your kind review! We are delighted to hear that you had a perfect stay with us at Hotel Metropole. Our team takes great pride in providing excellent service and maintaining a clean and comfortable environment. We appreciate your positive feedback and hope to welcome you back soon! Best regards, Hotel Metropole Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travellingeverywhere wrote a review Nov 2023
Ottawa, Canada25 contributions14 helpful votes
We stayed here for three nights in November and we were so happy with the hotel. It was in a great location, that we were able to watch all the hang gliders landing in the field across the road. The view of the mountains was lovely. The room was quiet, clean, stylish and so comfortable, with a balcony where we would have our coffee in the mornings (dressed warmly of course as it was cool out). The breakfast in the dining room was really good with a wide assortment of hot and cold foods, coffee, teas, juices and Prosecco! The staff at the hotel were so pleasant and hospitable, obviously it was under good management to have so many wonderful people working there (apart from a single bar manager who was overly attached to his corkscrew and wineglasses, and rather abrupt and dismissive). The hotel had a great fitness room, that we only looked at, as there were other things to do in Interlaken. The public transport in Interlaken was easily accessed with the hotel perk of our free public transit passes. We loved this hotel!
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Review collected in partnership with this hotel
Date of stay: November 2023
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$161 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
interlaken metropole hotel
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlaken
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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METROPOLE HOTEL INTERLAKEN $193 ($̶3̶7̶1̶) - Updated 2024 Prices & Reviews - Switzerland

Frequently Asked Questions about Metropole Hotel Interlaken
Which popular attractions are close to Metropole Hotel Interlaken?
Nearby attractions include Harder Kulm (0.1 miles), Hohematte Park (0.2 miles), and Interlaken Activities (0.2 miles).
What are some of the property amenities at Metropole Hotel Interlaken?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Metropole Hotel Interlaken?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Metropole Hotel Interlaken?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Metropole Hotel Interlaken?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Metropole Hotel Interlaken?
Conveniently located restaurants include Husi Bierhaus, Korean BBQ Restaurant Aare, and Layaly Beirut.
Are there opportunities to exercise at Metropole Hotel Interlaken?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Metropole Hotel Interlaken located near the city center?
Yes, it is 0.2 miles away from the center of Interlaken.
Are any cleaning services offered at Metropole Hotel Interlaken?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Metropole Hotel Interlaken?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Metropole Hotel Interlaken offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.