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The Mandala Hotel

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Traveler (921)
Room & Suite (403)
Dining (89)
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About

#9 of 602 hotels in Berlin
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.4
2023 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Welcome to the only privately managed 5 Star superior hotel in the heart of the city. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. It features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Flatscreen TV
Safe
Laptop safe
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, German

Location

Potsdamer Strasse 3, 10785 Berlin Germany
Name/address in local language
The Mandala Hotel
4.5
4.5 of 5 bubbles3,749 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Mandala Hotel garners appreciation for its cleanliness and professional service, although some guests have encountered service discrepancies. Its prime location is frequently lauded for easy access to attractions and public transport. While the rooms are typically praised for spaciousness and comfort, there are occasional grievances regarding housekeeping. Despite mixed opinions on the hotel's value—stemming from high costs for certain services—the modern atmosphere and strategic position continue to impress visitors.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed
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3,749Reviews26Q+A100Room tips
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Global47181619404 wrote a review Mar 17
1 contribution
The hotel was amazing. Location is great. High quality breakfast is very nicely served on the 5th floor in a calm patio. Came with my wife for our wedding anniversary and was happy to receive a chilled Proseco wine with chocolate and fruits plate complimentary by the hotel. We took a great body massage and relaxed in the Sauna and the inviting Spa area of the 11 floor. Highly recommended !
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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revilo77 wrote a review Mar 13
Dubai, UAE7 contributions5 helpful votes
Stayed at the Mandala in March as a business traveler for 4 nights. Service is impeccable and every staff member is courteous and professional. Rooms are well appointed and very clean. I was only missing international power outlets - something a business hotel should offer. Breakfast was great which lots of choices. A special shoutout to the bar manager who always made us feel welcome.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 4 days ago
Dear Guest, Thank you for your wonderful feedback on your recent stay with us. We are pleased to hear that you enjoyed your stay at THE MANDALA HOTEL and were satisfied with our service. We take note of your feedback regarding the international power outlets and will look into how we can better serve our guests in the future. As our hotel is in a constant state of optimization and modernization, your advice is much appreciated. We are pleased to hear that you enjoyed the breakfast and that our Bar Manager helped to make you feel welcome. It was a great pleasure to be your hosts and we are looking forward to welcoming you back in Berlin soon. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ewh2868 wrote a review Mar 12
Singapore, Singapore4 contributions5 helpful votes
Stayed during ITB. The service was great, and the rooms spacious and very clean. Good location for taxis and trains (U and S). The bar area was a little tight, as we had 20 people staying at the hotel. I highly recommend.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jem J wrote a review Mar 11
Leighton Buzzard, United Kingdom289 contributions130 helpful votes
Birthday weekend stay, lovely room, comfy bed, the staff were so friendly and helpful, suggesting places to visit, to eat and how best to get around. Lovely breakfast to set you up for the day. Excellent location that made getting around really easy.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rob85-NE wrote a review Mar 5
Sunderland, United Kingdom19 contributions20 helpful votes
Brilliant hotel. We stayed Friday to Monday. Check in was problem free and the reception staff are attentive and polite. We went up to our room a management suite and were very impressed, the walk in wardrobe is ideal. Comfy bed, spacious bathroom and nice balcony. Hotel is clean and well kept. We tried the bar, didn’t have a great beer selection but again the staff are attentive, polite and there are some fantastic cocktails. One of the few hotels that really live up to expectation. I’d struggle to find room for improvement. Location is perfect for sight seeing. Finally there is an iPad in the room with recommendations for sightseeing, restaurants and bars. This helped us find one of our favourite bars (Bell Boy). All in all if you are considering staying here then I suggest you get it booked. Five star ⭐️
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Checkout the iPad in the room, all the recommendations are e tried were bang on
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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O6858MWjon wrote a review Mar 4
1 contribution1 helpful vote
First class modern hotel close to Potsdamer Platz station. Our room had a large walk in wardrobe and plenty of storage, the bed was comfortable and the bathroom and amenities were what you'd expect of a 5 star hotel. The hotel staff were super-helpful and friendly and the bar and restaurant are also excellent. We would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 1 week ago
Dear Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are delighted to hear that your stay with us was pleasant. Your positive words regarding our large rooms with spacious walk-in closets as well as the bathroom amenities and in particular our QIU Bar & Restaurant delights us exceedingly. Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Kind regards, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie M wrote a review Feb 2024
Keighley, United Kingdom17 contributions19 helpful votes
The reception and housekeeping staff here are particularly friendly and helpful. On my bookinbg form I had asked for a room with no one over me and they put me on the 10th floor. I had asked for a room as isolated from other guests as possible and I got one away from lifts and stairs and which shared a wall with another room on one side only. Housekeeping provided me with a yoga mat, a coffee machine, and some cooking utensils. The hotel is perfectly placed for the Kulturforum (8 minutes walk away) and for getting into Berlin centre: the 200 and 300 buses stop outside. The M85 to Hbf also stops outside. There is a Rewe supermarket round the back and I made daily use of the room's hot plate and fridge. The bed and linen were blissfully comfortable and the bathroom with large tub with shower over were welcome after long days out. The standard of cleaning was the highest I have ever exoerienced in any hotel anywhere. Although this was The Mandala's most modest room, it was essentially a bedsit: it included everything - sofa, television, a safe, a dressing room, and a balcomy - for a stay longer than my 5 nights. A great pad in Berlin.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 1 week ago
Dear Katie, Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL. We are delighted to hear that your entire stay was to your complete satisfaction and that we could convince you with our service. Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future. Many of our guests appreciate our location as most of the tourist attractions are just a stone's throw away. The "Berlin Wall" is directly on Potsdamer Platz, the Brandenburg Gate, the Reichstag, Checkpoint Charlie, the Martin-Gropius Bau, new National Gallery of Mies van der Rohe and many other museums. Your positive words regarding our cleanliness as well as the comfortable bed and linen are well received. We acquire our mattresses from a German mattress manufacturer, which offer our guests the highest level of sleeping comfort. We are very pleased that this has become so evident in your case. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eebb wrote a review Jan 2024
Northwich, United Kingdom19 contributions57 helpful votes
Definitely one of my 'go to' hotels when visiting Berlin. All things are done very well. Room and bathroom are spacious, food is great, Wi-Fi is brilliant, location could hardly be better for transport etc. Not the cheapest so cannot always stay here (more's the pity) but compared with other top class hotels, this compares very favorably. Unfortunately had a small issue with the bath tap, which would not switch from shower to bath. There was no time to fix before my departure but I was only there for 1 night. It would be great to have a discount for my next stay. On the whole, tough to beat in my opinion and as someone who stays in lots of hotels.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 1 week ago
Dear Guest, Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL. Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal. Your positive words regarding our spacious bathrooms as well as the location and brilliant WIFI delights us exceedingly. We are using a pull-push knob for the bath or shower function in our rooms, which sometimes makes the handling a little bit complicated. With pleasure our team explains and shows our guests how to operate the switch from shower to bathtub. We are already looking for better solutions to simplify the handling and to explain it better to our guests. You can contact the reception directly at your next stay to assist you in this regard. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pal694 wrote a review Jan 2024
Copenhagen Region, Denmark1 contribution1 helpful vote
Great location and rooms are huge. Value for money !! Great breakfast selection and awesome bar manager at the bar on the 1st floor but they are in desperate need of an upgrade .. it’s a little bit of 80/90 vibes. Beech look is a bit outdated.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded Jan 28, 2024
Dear Guest, Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal. Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service. As our hotel is in a constant state of optimization and modernization, your hint about the outdated beech wood look is much appreciated as well and we are always happy to receive suggestions through which we can improve ourselves. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Kind regards, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alison B wrote a review Jan 2024
Guildford, United Kingdom4 contributions2 helpful votes
Friendly and helpful staff in this stylish hotel at a great location for a three day trip. I can imagine at busy times the reception and queues for the lift might be frustrating, but in January everywhere was pretty quiet and we didn't queue anywhere in Berlin. Well appointed and comfortable rooms and very spacious. Brilliant spot for transport links to all the main areas as well as walkable to most.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded Jan 28, 2024
Dear Alison, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are very glad to hear that you enjoyed your stay in our hotel. Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future. Also, your positive words regarding our comfortable and spacious rooms are well received. Many of our guests appreciate our location, as most of the sights are just a stone's throw away. The famous Sony Centre is located at Potsdamer Platz, the Philharmonie is just a stone's throw away, the "Berlin Wall" is directly at Potsdamer Platz, the Brandenburg Gate, the Reichstag, Checkpoint Charlie, the Martin-Gropius Bau, the new National Gallery by Mies van der Rohe and many other museums. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$198 - $266 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Madison Potsdamer Platz
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE MANDALA HOTEL - Updated 2024 Prices & Reviews (Berlin, Germany)

Frequently Asked Questions about The Mandala Hotel
Which popular attractions are close to The Mandala Hotel?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.2 miles), Berliner Philharmonie (0.2 miles), and Showbühne Berlin (0.2 miles).
What are some of the property amenities at The Mandala Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Mandala Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Mandala Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Mandala Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Mandala Hotel?
Conveniently located restaurants include Vedang - plant burger (Mall of Berlin), Restaurant Facil, and Caffe e Gelato GmbH & Co. KG.
Are there opportunities to exercise at The Mandala Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does The Mandala Hotel have airport transportation?
Yes, The Mandala Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Mandala Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mandala Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Mandala Hotel?
The staff speaks multiple languages, including English, French, and German.