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Traveler (215)
Room & Suite (90)
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About

#8 of 24 hotels in Plymouth
Location
4.4
Cleanliness
4.3
Service
4.2
Value
3.8
The New Continental Hotel is the largest independently owned hotel in Plymouth. Located in the centre of Plymouth, adjacent to the Plymouth Pavilions - the hotel is the perfect location for business and pleasure.At the New Continental Hotel we seek to offer affordable luxury. We aspire to create an individual, personal and comfortable environment. This is provided with a passion that comes from a family tradition steeped in the hospitality industry and odd eccentricities from being custodians of a grade II listed building that is over 150 years old.Our team is at the heart and soul of the New Continental Hotel and is integral to providing guests with a quality hotel service and being flexible to cater for individuals needs.Step from the bustling centre of Plymouth city into the quiet relaxation of our newly refurbished reception, lounge and Roma Bar. All have been designed to offer a combination of peace and calm ambience in which to read, work and share a drink or snack with colleagues and friends.If you are planning to stay or just visiting our health and leisure complex, sampling the delights of the new restaurant and bars or attending a function for a special occasion, we look forward to meeting you and ensuring your time with us is everything you want it to be.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Interconnected rooms available
Room service
Telephone
Wardrobe / closet
Coffee / tea maker
Flatscreen TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view
4.0
4.0 of 5 bubbles988 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The New Continental Hotel garners praise for its impeccable cleanliness and a host of amenities, including a pool, sauna, and gym, although the wellness areas can get crowded. Its central location is a hit for convenience, but the downside includes noise and parking fees. While opinions on value vary, the service staff receives accolades for their attentiveness. The hotel's atmosphere and decor are generally admired, though some guests find the aesthetic a bit outdated. Room experiences are mixed, with cleanliness and space being a plus, but some describe the rooms as in need of an update.
Location
Central
Atmosphere
Inviting
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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988Reviews16Q+A100Room tips
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Dig I wrote a review Mar 10
4 contributions3 helpful votes
For the money, this is a great Hotel. Don't expect panoramic views of the city or sea or top quality modern furnishings. It has though so may plus points. The health suite is excellent as is the breakfast and meal at Steves Brasserie. The rooms are simple but comfortable and above all very clean. The staff are excellent across the whole hotel. Smiling and friendly, they were always on hand....full marks to them. If your going to see a show at the Pavilions then this is the place to stay. Would go back anytime.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 1 week ago
Thank you digi2019, for your wonderful and kind comments. We are delighted to read that you enjoyed your stay with us, your breakfast and dinner in our restaurant, our leisure facilities, and our fantastic team. We hope to welcome you back again very soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah H wrote a review Feb 2024
Royal Wootton Bassett, United Kingdom31 contributions31 helpful votes
Hotel's Favorite
Another stay at the New Continental, while a bit tired in places, always welcoming and the staff really go the extra mile. Great cocktail in the bar and a proper cooked breakfast, which makes for a civilised start to the day. Nice also to be able to relax in the pool and sauna.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded Feb 2, 2024
Thank you for taking the time to provide us with a wonderful review. We are so pleased to read that you enjoyed your stay with us and found our staff so welcoming. Warm wishes, the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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keithjones1805 wrote a review Mar 5
1 contribution
Good value hotel, decent leisure facilities. Breakfast is the best and Steves Brasserie is very good . Location is very close to the City and the Hoe and just a short walk to the Barbican. Milk aybdocks are a 5 minute walk
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 1 week ago
Thank you keithjones1805, for taking the time to provide us with a lovely review. We are delighted to read that you enjoyed your stay with us, and the highlights of your stay! We hope to welcome you back again soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janice Gosling wrote a review Feb 2024
Helston, United Kingdom25 contributions5 helpful votes
Stayed overnight to go to the theatre. Staff were excellent from start to finish, friendly and attentive. Queen room was spotless and very comfortable. Food in the brasserie was good and the service fast and efficient. Breakfast was great! Will stay again.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 3 weeks ago
Thank you for taking the time to provide us with a lovely review, we are delighted to read that you had an excellent stay with us, a comfortable stay, and found our team to be very friendly! We hope to welcome you back again soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alison G wrote a review Feb 2024
8 contributions2 helpful votes
Have stopped at this hotel few times now, it's an amazing gem of a hotel. Very clean, staff friendly, car park, easy access to all local amenities. Breakfast and bar used both were brilliant, great friendly staff
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 3 weeks ago
Thank you alisongT9136BT, for taking the time to provide us with a wonderful review. We are delighted to read that you had a brilliant stay, and found our team to be friendly! We hope to welcome you back again, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beckit79 wrote a review Feb 2024
Truro, United Kingdom1 contribution
Clean hotel, friendly staff but don’t be fooled by website pictures as not fitting of what you get! Rooms and most parts of the hotel very dated. Rooms have paper thin walls. We had the pleasure of someone gaming on their computer in the room next door and could hear every detail. Tried to call reception but the room phone didn’t work. Swimming pool fairly cold and I think open to the public also. I think for the money a better choice would be the Crown Plaza just down the road. Would not stay again.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded 4 weeks ago
Thank you for providing us with feedback, we take all comments on board and this will be passed on to our management team and maintenance. Warm wishes, the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ColinS wrote a review Jan 2024
Westerham, United Kingdom19 contributions9 helpful votes
I have stayed in the hotel for over a year now. Always very helpful staff Gods sized indoor pool in basement and always enjoy the breakfast Generally all the hotels in Plymouth are VERY nosey but this one stands back far enough to be quiet. Centrally placed which makes it easy walk from here anywhere in the town center
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Date of stay: January 2024Trip type: Traveled on business
Room Tip: Parking is a bit of a problem controlled by a seperate parking firm. Make sure you leave your reg...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded Jan 20, 2024
Thank you Toadwatch, for taking the time to provide us with a wonderful review! We are delighted to read that you enjoyed your stay with us, it is lovely to read your highlights. We hope to welcome you back again very soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Londonlady186338 wrote a review Jan 2024
London, United Kingdom50 contributions20 helpful votes
Just back from another great stay at this wonderful hotel .Our room was absolutely spotless , the breakfast was as always freshly cooked and plentiful and waited on by the lovely Callum ,James and Stanley who are a credit to the hotel and not forgetting Sam who served us in Sams Brazzerie ,( Food was very good too ) Reception ladies were very helpful ..especially Louise .I honestly can’t praise this hotel enough..everything was excellent and between them it was great teamwork ..We will return without a doubt .
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded Jan 10, 2024
Thank you Londonlady186338, for taking the time to leave us a glowing review! It is wonderful to read the highlights of your stay with us, and we are so pleased that you found our amazing staff to be excellent, they will be delighted to receive this feedback! We hope to welcome you back again very soon, warm wishes the New Continental Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim S wrote a review Dec 2023
Bungay, United Kingdom17 contributions3 helpful votes
Excellent clean and friendly hotel, nothing is too much trouble. Very accommodating staff who go over the top to provide you with everything you need. Breakfast timings enabled me to attend meetings and have a lovely breakfast beforehand.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded Jan 2, 2024
Thank you Tim S, for taking the time to leave us with a glowing review! We are delighted to read that you had an excellent stay with us, that our staff was very accommodating, and that you enjoyed your breakfast. We hope to welcome you back again soon, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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julieastanton23 wrote a review Dec 2023
1 contribution
Lovely hotel, Good food, great staff and brilliant value for money. Their functions are always well catered and great fun to be a part of. We have stayed here many times and wil definitely go back again.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Duty Manager, Guest Services / Front Office at New Continental Hotel
Responded Dec 22, 2023
Thank you Julieastanton23 for taking the time to leave us a lovely review, we are so pleased that you had a brilliant evening at our Christmas Party Nights! We hope you have a lovely Christmas, warm wishes the New Continental Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$73 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new continental torquay, new continental hotel torquay, new continental plymouth
LOCATION
United KingdomEnglandDevonPlymouth
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NEW CONTINENTAL HOTEL - Updated 2024 Prices & Reviews (Plymouth, England)

Frequently Asked Questions about New Continental Hotel
Which popular attractions are close to New Continental Hotel?
Nearby attractions include Escape Plymouth (0.2 miles), Roomsmiths Escape Rooms (0.3 miles), and Live Escape Rooms (0.3 miles).
What are some of the property amenities at New Continental Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at New Continental Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Continental Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to New Continental Hotel?
Conveniently located restaurants include Kawaffle, Maurish, and Tantuni.
Are there opportunities to exercise at New Continental Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is New Continental Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Plymouth.
Are any cleaning services offered at New Continental Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does New Continental Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to New Continental Hotel?
Many travelers enjoy visiting Mount Edgcumbe House and Country Park (1.6 miles), Saltram (National Trust) (4.5 miles), and Antony House (3.6 miles).
Is New Continental Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.