EagleRider Sydney
EagleRider Sydney
4.5
Motorcycle ToursGear RentalsSelf-Guided Tours & Rentals
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
EagleRider Sydney has a variety of late model Harley-Davidson and Royal Enfield Motorcycles for you to choose from. Find your own way or book a tour. Helmets and unlimited kms are included in the rental price. You can rent jackets and GPS for an additional fee. Go enjoy the Blue Mountains, ride Bells Line Road,the famous Putty Road or head towards the coast. We'll help you plan an amazing ride. We offer luggage storage and onsite parking free of charge.
Burwood, New South Wales, Australia

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Travelers talk about
(5 reviews)
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles19 reviews
Excellent
15
Very good
1
Average
1
Poor
0
Terrible
2

markatkinsun
Newcastle, Australia5 contributions
5.0 of 5 bubbles
Sep 2015 • Solo
I hired an Enfield Continental GT . It only had done 80 kms so it was as new . A great little bike that was fitted with a custom exhaust . The throttle had too much free play but this did not effect the performance . When I returned the bike & they were onto it immediately . Great service & professional . I would highly recommend this team .
Written October 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are pleased that you enjoyed your experience and appreciate your constructive feedback. Thank you so much for your business and review. We hope to see you again.
Written October 5, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Simon
Sydney, Australia12 contributions
5.0 of 5 bubbles
Aug 2014 • Couples
Everything about this experience was awesome! Very friendly and knowledgable staff, vast selection of Harley's available for hire, very reasonably priced... what more can i say, ill be back again!
This time I hired a Sportster 1200 and surprised my girlfriend by rocking up on a Harley and taking her for a ride up the coast to a nice lunch spot in Terrigal.
Would highly reccomend EagleRider to any motorbike enthusiasts!
Written August 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lucie P
105 contributions
5.0 of 5 bubbles
Oct 2019
We had planned a big trip around Australia and, based on previous good experiences with EagleRider, chose to use them again
The Harley Heritage Softail was immaculately prepared and performed superbly throughout our trip of almost 12,000 km.
The staff were friendly, knowledgeable and radiated competence.
Thanks Guys !
Written December 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

vlhmrh
Homer Glen, IL4 contributions
1.0 of 5 bubbles
Mar 2020
My husband and I had planned a 3 week trip to visit friends in Australia and expore on Motorcycles. We are all motorcycle owners and riders. My husband and I live in the USA. We made arrangements for our motorcycle rental with Eagle Rider. We paid our deposit and a few weeks later they billed and received from our credit card the total amount of our rental. This was in February and our Trip was the end of March. We were planning on going all the way up until Australia issued a 14 day quarantine and our flights were being cancelled. I contacted Eagle Rider asking for a refund. Eagle Rider refused. They said that their policy indicates no refunds and offered me a voucher. I explained that their policy also says that Requests for refunds will be reviewed by Customer Service and will be at the sole discreation of the company. I explained that I did not choose to cancel my trip, I had no choice as there is a pandemic going on. They however had a choice to make me whole again and refused to do so. They are now holding $3000 american dollars of mine. My company will be shutting down due to the virus. I could use that money to pay bills or buy food and supplies. Eagle Rider feels they need it more. This is the only company I have dealt with that refuses to refund my money.
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First let me say I fully understand and appreciate your frustration surrounding this matter. COVID-19 has turned everybody’s world upside down and while the travel and tourism industry took the first hit each individual is now feeling an impact in one way or another. EagleRider had to take some drastic measures based on travel bans and now city/state wide mandates to shutter non-essential businesses. One of those measures was having to come up with a protocol for scheduled bookings that would no longer be able to pick up. The decision regarding those bookings was not taken lightly. Currently EagleRider is following suit with what the travel and tourism industry is doing worldwide and is more flexible by providing a full year to use the credit so long as you make the booking no later than twelve months from the date of issue. You may make a reservation up to two years in advance, which means your store credit is good for up to 3 years from the date of issue at any EagleRider location nationwide. The protocol is applicable to all of our customers who have bookings during this window and EagleRider has made a decision to keep that consistent. EagleRider is currently positioning itself to reopen as soon as mandates are lifted so you can rest assured that your credit will be put to good use and we will get you on that dream ride as soon as possible.
Written April 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hayley T
3 contributions
1.0 of 5 bubbles
Mar 2023 • Friends
Rented two Harley’s from eagle rider Burwood one for myself the other for friends that arrived from New York rode the bikes home (40 klm) then one of the bikes wouldn’t start 15 unanswered calls to Burwood shop 3 to there after hours emergency number (Thursday 11-00 am) finally someone answered explained the situation told them that the battery was faulty reply was couldn’t be ,all the bikes had new batteries. I explained the urgency as we had accommodation booked and paid for that night they said I had to bring the bike back to the shop at my expense they didn’t offer to bring a replacement bike or battery ( 40 min drive for them) I had to buy a battery and install it myself fortunately this happened at home so I had access to tools.they refunded the battery money 4 days after returning the bike. Customer care from Eagle rider Burwood almost zero
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

G K
Hertfordshire, UK13 contributions
5.0 of 5 bubbles
Sep 2017 • Couples
Thank you to Santina, Lilly and the team at Eagle Riders for making our trip one to remember. My partner and I popped in to check the feasibility of renting a bike for the last full day of our holiday to Australia and within 15 minutes we were all set to go on my dream bike.

Santina recommended some great routes and points of interest which turned into an amazing adventure.

Overall a wonderful experience and we look forward to visiting Eagle Riders again when we next come to Sydney.
Written September 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colin W
Blackpool, UK481 contributions
5.0 of 5 bubbles
Sep 2017 • Solo
My ride from Sydney to Melbourne and back was supported by the team at the Burwood store. My Royal Enfield Bullet was well prepared and a joy to ride. The advice given was clear and helpful and the whole experience of hiring was straight forward and simple.
Written September 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the nice review Colin. We're so happy that you had a wonderful adventure and got to see so much of our beautiful country. Please come visit us again!
Written September 17, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Schuyler E
Sydney, Australia85 contributions
4.0 of 5 bubbles
Aug 2016 • Solo
I've rented from Eagleriders a few times this year and I must say what a friendly and professional group this company is. Any problems they are willing to help.
They have a great range of motor cycles to rent and I love their Royal Enfield bikes. It's well worth visiting and hiring now that the weather is warming up in Sydney.
Written September 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve_CB01
Sydney, Australia304 contributions
5.0 of 5 bubbles
Jul 2016 • Couples
this would have to be the BEST motorbike shop in sydney for cutomer service. Friendly enthusatic staff that can't do enough for you. What a refreshing change.
Written August 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve_CB01
Sydney, Australia304 contributions
5.0 of 5 bubbles
Apr 2016 • Couples
What a refreshing attitude and customer focus they have.
We dropped in to get some information on the new Royal Enfield Himalayan. Satina was an absolute delight to talk to, even thought that don't have a Himalayan in the shop and are note sure the they will revive there first shipment.
Written April 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the nice review Steve. I hope we can get you and Jackie some Himalayans soon! Call in any time the coffee is always free :-)
Written April 3, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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EagleRider Sydney - All You Need to Know BEFORE You Go (2024)